We are Innovators and Industry Leaders
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We are Collaborators
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We are a Seamless Extension of your Team
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We are People First
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We are Mission-Driven
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We are Listeners
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We are Partners
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We are Innovators and Industry Leaders | We are Collaborators | We are a Seamless Extension of your Team | We are People First | We are Mission-Driven | We are Listeners | We are Partners |
The Retail Experience Matters
We are Innovators and Industry Leaders.
Event Network possesses an unwavering commitment to refining the shopping experience for our guests, always with an emphasis on innovation. We are attuned to the latest consumer trends and are industry leaders in environmentally responsible store design, engaging visual merchandising, dynamic pricing, and the latest technology.
We understand the importance of products created through collaboration with our partners that reflect their mission. This focus not only enriches the visitor experience but makes each guest feel good about the purchases they make.
Our commitment to excellence extends from our supply chain and inventory management to digital pricing systems, advanced point of sale solutions, and sophisticated guest feedback technology. By investing in these systems and tools, we improve the guest experience, boost revenue, and make well-informed, data-driven decisions that propel the business forward.
“Thank you for all that you do to provide Skydeck with a first-class retail experience. More importantly, thank you for sharing our desire to improve every day and being fantastic people to work with.”
Randy Stancik, General Manager Willis Tower Skydeck
Wearsponsible is our exclusive clothing line offering responsibly selected materials that conserve water, support organic farming, and ensure ethical manufacturing.
The Partner Experience Matters
We are Collaborators…
It is all about trust. Our partners entrust their brand and retail to Event Network because we truly collaborate with them to extend the experience of their attraction seamlessly into the store.
This collaboration results in bespoke retail that is woven into our guest service, store design, product assortments, and storytelling. Together with our partners, we create lasting memories for guests that extend beyond the visit itself.
We are honored to have built relationships with some of the most well-respected institutions and brands in the United States and are proud of our impeccable partner retention rate.
“The guest doesn’t see any difference between somebody whose check has Event Network on the top of it or somebody who has Zoo Atlanta on top of it.”
Jennifer Smith, Vice President of Strategic Partnerships & Initiatives Zoo Atlanta
At the National Portrait Gallery, we collaborate with curators and artists every day to deliver a bespoke experience.
The Guest Experience Matters
We are a Seamless Extension of your Team.
We provide a seamless, personalized guest experience built on comprehensive onboarding and training programs. These programs are further augmented by the completion of our partners’ guest service training programs.
We understand who our guests are, how they like to shop, and how to create engaging in-store experiences that are an extension of the amazing places where we work. We balance the art and science of retail to ensure we are providing an exceptional level of service, making every visit an enriching journey with lasting impressions.
"The customer service has been excellent and fits right in with our values.”
Gordon Stalans, Vice President, Chief Operating Officer Tennessee Aquarium
Our team making a splash at Mystic Aquarium.
The Team Experience Matters
We are People First.
Our people are the heartbeat of our stores.
We focus on hiring the right people and training them well, a responsibility we take very seriously, because our team’s key objective is to be ambassadors for our partners. We nurture the growth of our team members through ongoing training, mentoring, and recognition, with opportunities for both personal and professional development. Wellness programs, Lunch & Learns, and peer-to-peer gatherings encourage the sharing of ideas and team camaraderie.
We strive every day to exceed expectations and leave a positive lasting impression for every visitor on behalf of the partnerships we represent.
"At Event Network, my voice is important, and they value that.”
Tony, Event Network Team Member Summit One Vanderbilt
The Purpose-Driven Experience Matters
We are Mission-Driven.
We help advance our partners’ missions by providing a carefully curated shopping experience that naturally extends their brand and mission into the store environment.
Event Network is committed to championing diversity and inclusion, leading with transparency, preserving and nurturing our environment, and upholding fairness and equity in all our business practices. Common Thread represents our commitment to these core values and influences vendor selection, store design, visual merchandising, team member selection, and training.
We intentionally partner with suppliers who align with our values and commitment to conservation and sustainability. In addition, we place tremendous importance on vendor diversity, empowering minority-owned and local businesses and artists while maintaining our unwavering commitment to product quality and innovation.
“When I entered the store and saw a mannequin that looked exactly like me in terms of skin color and curves, tears came to my eyes because I realized I had never felt truly seen and represented this way in retail before.”
Jessica Andree Tantin, Director of Diversity, Equity, and Inclusion, New England Aquarium
The Common Thread philosophy is interwoven with our Core Values.
The Transition Experience Matters
We are Listeners.
We collaborate through every step when transitioning a retail business from self-operation or from another third party to Event Network. Central to our transition process is our proactive approach to listening and our care for incumbent team members interested in joining the Event Network family.
Through open channels of communication, engaging Town Hall introduction meetings, and a clear explanation of who we are and how we operate, our Transitions Team cultivates an environment where ideas are exchanged, concerns are addressed, and visions are aligned.
This inclusive approach forms the cornerstone of a successful transition. There is a sense of trust and collaboration with our new partners and team members as we transform spaces through visual enhancements, new products, enhanced guest service training, and even complete store remodels!
With every transition, we recognize the importance of preserving the unique identity of the attraction while bringing our retail expertise to maximize the revenue potential of each partnership.
“I feel like all the concerns we had were addressed. We were made whole.”
Kristin, Event Network Team Member, transitioned in 2019.
Our Director of Visual Merchandising (left) and our VP of Transitions (right).